Privacy Policy for Sound Aisleep

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1. Introduction

Sound Aisleep, operated by L&C Partners Limited, is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information.

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2. Information Collection

We collect personal information, including your name, email address, and voice recordings. This data is collected for user account registration, advertising, marketing purposes, and to send newsletters. We ensure that the collection and processing of your data is always transparent and fair.

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3. Use of Information

Your information is used to provide and improve our services, including the AI voice cloning feature in partnership with Elevenlabs. We follow Elevenlabs' Privacy Policy guidelines, which can be viewed here. We do not sell user data.

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4. Data Security and Storage

Your data footprint may be stored and processed in the United Kingdom, adhering to the highest security standards. We use mobile-specific solutions, including email verification, to ensure the authenticity of user accounts.

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5. Third-Party Services

We collaborate with Elevenlabs for AI voice cloning and Thunkable for app creation and hosting. These partnerships are governed by their respective privacy policies and practices.

 

6. User Rights under UK GDPR

As per UK GDPR, you have several rights regarding your personal data:

• The Right to Be Informed: You have the right to know how your data is being used.

• The Right to Access: You can request access to your personal data.

• The Right to Rectification: If your data is inaccurate or incomplete, you have the right to have it corrected.

• The Right to Erasure: You can request the deletion or removal of your personal data where there is no compelling reason for its continued processing.

• The Right to Restrict Processing: You have the right to 'block' or suppress processing of your personal data.

• The Right to Data Portability: You can obtain and reuse your personal data for your own purposes across different services.

• The Right to Object: You have the right to object to the processing of your personal data in certain circumstances.

• Rights around Automated Decision Making and Profiling: You have the right to be protected against high-risk decisions made without human intervention.

 

7. Intellectual Property Rights

Our app contains proprietary branding, logos, design, text, data, graphics, and original images, all of which are protected under copyright laws. All properties used in our app comply with copyright and plagiarism requirements.

 

8. Data Erasure and Contact

If you wish to have your data removed or have any privacy-related inquiries, please contact us at info@soundaisleep.com.

 

9. Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be promptly communicated on our website, www.soundaisleep.com.

Contact Information

For any queries regarding this Privacy Policy, please reach out to us at info@soundaisleep.com.

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Third-Party Service Providers and Data Processing

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Integration with Xano, Cloudinary, ElevenLabs, and Firebase

Sound Aisleep is dedicated to protecting your privacy and ensuring the security of your personal information. To deliver our services effectively, we collaborate with third-party service providers, including Xano for backend data management, Cloudinary for media content storage, ElevenLabs for AI voice cloning technology, and Firebase for user authentication. This section outlines how each service contributes to Sound AiSleep and the measures in place to protect your data.

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How We Use Third-Party Services:

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Xano: Manages the backend infrastructure of Sound Aisleep, ensuring efficient data processing and storage. Personal information and voice recordings provided by you are processed and stored securely.

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Cloudinary: Serves as the storage solution for all media content, including voice recordings. Cloudinary’s robust security measures safeguard your media files against unauthorised access.

ElevenLabs: Employs cutting-edge AI to clone voices from your audio submissions, creating personalised voice models for audiobook narration. This includes processing the audio recordings you provide and potentially sharing these voice models, with your consent, for broader use within the Sound Aisleep platform.

Firebase: Utilised for secure user authentication, Firebase manages your login credentials, including email addresses and passwords, ensuring protected access to Sound AiSleep.

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Data Protection and Privacy:

Each of our third-party service providers, including Xano, Cloudinary, ElevenLabs, and Firebase, adhere to stringent data protection and privacy standards, consistent with GDPR, CCPA, and other relevant regulations. Their commitments to data security and privacy are outlined in their respective privacy policies, which we encourage you to review for a comprehensive understanding of their practices.

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Your Rights and Choices:

You have specific rights regarding your personal information, including the right to access, correct, or delete your data held by Sound AiSleep and our service providers. If you wish to exercise any of these rights or have questions about the processing of your information, please contact us directly.

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Changes to Our Use of Third-Party Services:

Sound AiSleep may update our choice of third-party service providers based on changes in our service requirements or in response to evolving privacy laws and standards. Any significant changes affecting the processing of your personal data will be communicated to you through updates to this Privacy Policy.